Dojo and Mobiwire share a common mission, to power seamless and cutting-edge payment solutions for both merchants and consumers.
Through a highly collaborative approach, both organizations have consistently demonstrated their ability to adapt quickly to evolving market needs while maintaining a strong focus on quality and innovation. The combination of Dojo’s payment processing expertise and Mobiwire’s responsiveness and agility as an ODM, enables fast execution and consistent delivery, even in demanding environments.
Frictionless Checkout as a Business imperative
In today’s fast-paced retail and service environments, streamlined checkout is no longer a differentiator – it is a necessity. Merchants expect payment solutions that enable fast, intuitive, and reliable transactions, while consumers demand speed and simplicity at every touchpoint. For business tenants, the ability to process payments quickly directly impacts customer experience, queue management, and ultimately revenue. Any delay or failure at the point of payment can directly impact satisfaction and operational performance.
To address this, Dojo and Mobiwire provide integrated SoftPOS software and hardware solutions designed for speed and reliability. The combination ensures smooth transaction processing with minimal latency, enabling consistent performance even during peak periods. This results in a seamless experience for both merchants and end-consumers.
Reliability is equally critical. The solution is backed by a high-availability service that ensures continuous uptime, reducing the risk of disruption. For merchants, this means greater confidence in their operations and fewer missed sales opportunities.
Ease of use is another key factor. Payment devices must be intuitive and ergonomic, and require minimal training, allowing staff to operate them effortlessly. The deployed SoftPOS solutions are designed to be simple and stress-free. This “no-brainer” approach minimizes friction, errors and allows staff to focus on delivering a better customer experience rather than managing technology. In turn, it creates a smoother workflow and a more efficient in-store environment.
Best-in-Class Performance Through Industry Standards
To deliver high-quality contactless payment experiences, Dojo and Mobiwire prioritize compliance with the latest industry standards. This ensures not only performance but also reliability and interoperability across different payment methods.
A key step forward has been the implementation of the EMV Level 1 Reduced Range (L1 RR2) contactless certification. This standard enhances NFC communication between different payment methods (card, smartphone, watch) and terminals by reducing sensitivity to positioning and distance. As a result, tap-and-pay interactions become faster, more consistent, and more user-friendly.
For consumers, this means fewer failed taps and a smoother checkout experience. For merchants, it translates into improved throughput and reduced friction at the point of sale – especially important in high-traffic environments.
For Mobiwire, upgrading its SoftPOS premium devices with the EMV L1 Reduced Range certification was essential to maintaining the highest standards. For Dojo, it ensures the ability to keep delivering payment experiences raising the bar in the industry.
This upgrade also reflects a proactive innovation strategy. By adopting advanced standards early, Dojo and Mobiwire ensure their solutions remain future-ready, while continuously improving the overall user experience.
Flexible Form Factors to Support Diverse Use Cases
Merchants have varying needs depending on their environment, and payment solutions must adapt accordingly. Dojo and Mobiwire address this by offering flexible SoftPOS options that combine performance with versatility.
The range includes two main form factors: the Pocket and the Duo. Both devices support dual connectivity via 4G and Wi-Fi, ensuring reliable operation in different contexts.
The Pocket is a lightweight, handheld device designed for mobility. It enables staff to take payments directly to customers, improving service speed and reducing queues. Its compact design supports a fully paperless experience, helping merchants streamline operations and reduce costs.
The Duo, on the other hand, is suited for more traditional setups. Its printer-ready design allows businesses to provide physical receipts when needed, while maintaining the same level of performance and reliability. This makes it ideal for merchants who require a balance between modern efficiency and established practices.
By offering multiple form factors, Dojo and Mobiwire give merchants the flexibility to choose the solution that best fits their operational needs. Regardless of the device, the experience remains consistent, reliable, and optimized for performance.
Advancing Payments Through Innovation and Technology
The Dojo–Mobiwire partnership demonstrates the value of combining expertise in payment processing and device innovation. Together, they deliver customer-centric solutions that enable seamless payment experiences.
The recent device upgrade, including EMV L1 RR2 certification, highlights their shared commitment to continuous improvement. It ensures that merchants benefit from faster, more reliable contactless transactions, while maintaining flexibility across different use cases.
By combining SoftPOS capabilities with advanced hardware and strong processing performance, Dojo and Mobiwire provide a comprehensive and future-ready payment setup. With a continued focus on customer needs and innovation, they remain well positioned to shape the next generation of payment experiences for merchants and consumers alike.
About Dojo
Dojo is a leading payment technology provider that empowers over 140,000 businesses to grow their in-person commerce.
Dojo offers one of the world’s leading multi cloud-native payments platforms to provide in-person and digital payments solutions alongside value-added services such as business funding and booking management software.
Dojo’s highly reliable technology can be installed in a matter of minutes - giving businesses big and small the power to make informed decisions through instant insight and process, manage and measure card payments securely and easily.
